Darlington station
Bank Top
County Durham

Station information


Staffing level

Full time

Cash Machines

Baby Changing


Coffee shop, WHSmiths and Café available for refreshments

Self-Service Fastticket


Step Free Access

This station has step free access to all platforms.

This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.

Darlington has a RNIB 'Map for All' located at the main entrance, adjacent to the taxi rank and accessible parking. Access to the platforms via the Victoria Road entrance is via a steep ramp.

Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.

Accessible Ticket Machines

Accessible Booking Office Counter

Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window

Staff Help Available

Opening hours
Monday - Friday
24 Hours a Day
06:00 - 23:59
24 Hours a Day
When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point on platform 4. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.

Seated Area

Waiting Room

Opening hours
Monday - Friday
05:00 - 22:45
05:00 - 22:45
07:30 - 22:45

This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms

Waiting Room opening hours

Monday to Saturday - 06:00 - 22:45

Sunday 09:00 - 22:45


The toilets are located on the Main Concourse; these toilets can be accessed from all platforms. The National key toilets are adjacent to Platform 2; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Reception on Platform 1 upon request. Toilet opening hours are at all times that the station is open.

Wheelchairs Available

Ramp For Train Access

Induction Loop

Impaired Mobility Set Down

Car Parking

Car Parking

Station Car Park

Spaces - 382
Off-peak: £6.25
Per Hour: £N/A
Per Day: £12.50
Weekly: £50.00
Monthly: £N/A
Three Months: £N/A
Six Months: £N/A
Annual: £1375.00
Friday - Monday long weekend parking - £12.00, purchase tickets on the day


Bus/Travel link

Information to plan your onward journey is available in a printable format here

Taxi Rank

Darlington is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings is:

 Station Taxis 01325 468 888

First Class

First Class Lounge

Opening hours

Monday - Friday 06:00 - 20:00
Saturday 06:00 - 20:00
Sunday 08:00 - 20:00


Platform 1

Assistance dogs and other well behaved dogs on leads will be permitted in all LNER First Class Lounges

Tickets Accepted

  • Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
  • Any First Class Anytime ticket valid for travel on the East Coast route
  • Any LNER First Class packages
  • LNER First Advance (routed LNER/LNER & Connections)
  • LNER First Class Reader Offer (routed LNER/LNER & Connections)
  • LNER First Class Flat Fare (routed LNER/LNER & Connections)
  • LNER Self Print First Class Upgrade voucher  (routed LNER/LNER & Connections)
  • Inclusive Tour Tickets
  • Weekend First

Tickets Not Accepted

  • All First Class tickets valid only on other train operators, including Caledonian Sleepers


Toilets, TV, newspapers


Complimentary: water/ biscuits





Travel centre opening hours

Monday - Friday
06:00 - 19:00
07:00 - 19:00
08:00 - 18:00

Three machines outside the travel centre and one machine inside the travel centre.

Live departures

* denotes a mandatory field
Live departures

Live arrivals

Live arrivals

Plan your journey to and from Darlington Station


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Related FAQs

Does the station have cycle storage?

Darlington station is cyclist friendly with 152 compound spaces, all protected by CCTV and well away from any nasty weather. There are even security patrols every two hours.

Where can I find the rail replacement services?

If you need instant advice about your rail replacement then head for this page. Replacement coach services depart from the station entrance.

Where is the nearest taxi rank?

There’s a taxi rank outside the station and if you take a look at www.traintaxi.co.uk you can find out what’s available for hire.

Are bus services available from the station?

The station is a popular pick up point for local buses that should be able to take you where you need to go.

Is there airport connectivity from the station?

We’re guessing you’re going to Durham Tees Valley Airport. That means you can catch the daily Arriva bus on route 12/A. You’ll need to take a 5 minute walk to Darlington Parkgate road to catch the bus. See more at www.arrivabus.co.uk.