York station
Station Road
North Yorkshire
YO24 1AB

Station information


Staffing level

Full time

Cash Machines

Located on concourse

Baby Changing


Various coffee shops , food outlets, supermarkets and shops available for refreshments and shopping

Self-Service Fastticket


Step Free Access

This station has step free access to all platforms.

This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.

Lifts and level access to all platforms. Lift available from station concourse (platform 3) to platforms 5 -11. Customer assistance available 'Call for Aid' button by taxi rank at front of station. No level access to National Rail Museum via platforms 10/11, exit at front of station and around Station Hotel.

Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.

Accessible Ticket Machines

Accessible machines are available on the main concourse

Accessible Booking Office Counter

Available during Travel Centre opening times

Staff Help Available

Opening hours
Monday - Sunday
24 Hours a Day
Monday - Friday
24 Hours a Day
24 Hours a Day
24 Hours a Day
When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.

Seated Area

Customer Help Points

Located at the front of the Station

Waiting Room

Opening hours
Monday - Sunday
06:00 - 22:00

This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms

Waiting Room opening hours are at all times that the station is open


The Ladies toilets are located in the Main Concourse and in the Waiting Room between Platforms 7 and 9. The Gents toilet is adjacent to Platform 2 and between Platforms 8 and 9. The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a RADAR key. A RADAR key is available from station staff. Toilet opening hours are at all times that the station is open.

Wheelchairs Available

Ramp For Train Access

Induction Loop

Impaired Mobility Set Down

Car Parking

Car Parking

Station Car Park

Spaces - 604
Off-peak: £6.75
Per Hour: £N/A
Per Day: £17.50
Weekly: £70.00
Monthly: £N/A
Three Months: £N/A
Six Months: £N/A
Annual: £1925.00

Station Short Stay Car Park

Spaces - 30
Off-peak: £N/A
Per Hour: £2.00
Per Day: £N/A
Weekly: £N/A
Monthly: £N/A
Three Months: £N/A
Six Months: £N/A
Annual: £N/A


Bus/Travel link

Information to plan your onward journey is available in a printable format here

Taxi Rank

York is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings:

Station Taxis 01904 623 332

First Class

First Class Lounge

Opening hours

Monday - Saturday
06:00 - 20:00
08:00 - 19:00

Location: On Platform 3.

Tickets Accepted in LNER First Class Lounge:

  • Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
  • Any First Class Anytime ticket valid for travel on the LNER route
  • Any LNER First Class packages
  • First Advance (routed LNER & connections)
  • LNER First Class Reader Offer (routed LNER & connections)
  • LNER First Class Flat Fare (routed LNER & connections)
  • LNER Rewards First Class Leisure Single (routed LNER & connections)
  • LNER Self-Print First Class Upgrade voucher (routed LNER & connections)
  • Inclusive Tour Tickets (eg. Superbreak)
  • Weekend First


Assistance dogs and other well behaved dogs on leads will be permitted in all LNER First Class Lounges

Facilities: Toilets, TV, charging points for mobile phones, screens with updated train information.
Wi-Fi: Yes
Showers: No

Travel centre opening hours

Monday - Friday
06:00 - 20:00
06:00 - 20:00
08:00 - 19:00

On main concourse.

Live departures

* denotes a mandatory field
Live departures

Live arrivals

Live arrivals

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Related FAQs

Does the station have cycle storage?

Cycles are popular in York and you’ll find 626 storage spaces which includes 80 secure stands. Shelter will keep the weather away from your bike and CCTV will discourage thieves.

Where can I find the rail replacement services at York station?

If there’s been a problem on the network and you need to find a rail replacement then the best place to go is this page.

Where is the nearest taxi rank?

You’re almost guaranteed to find a taxi at the station rank at any time of the day and you normally won't have to book in advance, although it might be advisable if you’re arriving really late or really early. If you need to book then try Station Taxis on 01904 623 332.

Are bus services available from the station?

Trains stop outside the station on a regular basis. Check here for more information about local transport in York.

Are there barriers at York station?

While there aren’t any actual barriers at York Station there will be ticket inspectors in place, so make sure you have your ticket ready to show when you arrive or leave.

Is there luggage storage at York station?

Unfortunately, there is currently no luggage storage facility inside York train station. But there are places close by like the Left Luggage York.

How can I contact lost property at York station?

Think you’ve lost something at York station or on one of our trains? The best place to start is to contact the Lost Property team here.

Is York station open 24 hours?

The station will be accessible whenever the trains are running. However, if you specifically require the Travel Centre in the station then these are the opening hours: Monday - Friday: 05:30 - 21:00, Saturday: 05:45 - 21:00, Sunday: 07:30 - 21:30.

How far is York station from the city centre?

York railway station is just outside the historic city walls, you can see them as you leave. Expect a short walk to get to where you want to be if you don't plan on taking a taxi.

What is there to do near York station?

Need a snack or looking for something to do near York station? Check out this guide to some of the local eateries and attractions.